How to Book

Hgf works with the tools of booking.com by its seriousness and confidence, with more than 20 million unique visitors every month, being one of the European companies leaders in hotel reserves online, beginning its activity in 1996.

You do its reserve with 4 simple steps:



  • Select room

  • It introduces the dates of entrance and exit to see its availability and marks the type of room that interests to you. The price that is reflected is the amount by the total for the chosen nights, with IVA including and supplement by service. The button of "reserve presses online" and will appear the form of the reserve.

  • Your details

  • To fill up and to confirm your reserve together introducing your name and email with the numbers of your credit card in the form, although this service does not carry out positions. It is necessary to have a credit card to guarantee the reserve. The hotel will be able to load a small amount to verify its validity, but the total payment will take place in the same hotel, cash or with card.

  • Contact info

  • To fill up with your data of contact the form that you will find to continuation and the commentaries that you want to contribute the hotel.

  • Confirmation

  • You will receive from booking.com a mail of reserve confirmation a finalized time the process with your access code or number PIN. Please, it prints east mail and you do not forget to present/display it in the counter of the hotel. (It reviews the mail tray sweepings/Spam of your mail). In this same email you will find connections in case you wanted to modify your reserve or to cancel it.

    Legal note on the reserves

    At Booking.com, we take our responsibility regarding your privacy very seriously. The information we request when making your reservation is requested in order to offer you a professional service.

    We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties, including members of our own group, trusted partners, some of whom are located outside the European Economic Area, and our own professional advisers.

    We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at Booking.com to prevent personal data misuse and unauthorised access.

    We will not charge your credit card. Your credit card information is only required to guarantee your booking. You will pay for your stay at the hotel.

    Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte.

    Our server and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details. We will reimburse the first EUR 50 should your credit card be misused or abused. The credit card company is obliged to pay the remainder.

    Your credit card details will be kept at Booking.com until your arrival date at the hotel. After this date, the details will be destroyed.

    You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at customer.service@booking.com. Please state 'request personal data' in the subject line of your email.

    If your personal data is incorrect, we will change it upon your request. You can also ask Booking.com to remove your personal data from its database by sending us an email to the same email address.

    After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as guarantee of the reservation.

    Sometimes Booking.com may send feedback emails after your stay at the hotel. If you do not wish to give us your opinion, you can let us know and we will not request any further feedback.

    In the reservation process you can request our newsletter, which contains special offers and more information about Booking.com. You can also choose to stop receiving the newsletter at any time.

    If you have any suggestions or remarks about this privacy statement, please send an email to customer.service@booking.com.



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